Privacy &

Cookie policy

Privacy statement

We need your information to provide you with the best possible service. We always handle your personal data with care. We are happy to tell you here what we do with your personal data and why we need it. If you have any questions after reading our privacy policy, please feel free to contact us.


This statement relates to all services and products provided by Dovi Group B.V. In this statement you can read how your personal data is collected and why this data is stored. Dovi Group B.V., located at Mon Plaisir 102H 4879 AT Etten-Leur The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.


Contact details:

Pauvreweg 28
4879 NA Etten-Leur
The Netherlands
+31 (0)85 112 81 80


Personal data that we process

Dovi Group B.V. processes your personal data because you use our services and/or because you provide them yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Address details
  • Phone number
  • E-mail address
  • IP-address
  • Other personal data that you actively provide, for example by creating a profile on our website, in any correspondence or by telephone
  • Location data
  • Information about your activities on our website
  • Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • List of customer contact details via an app
  • Internet browser and device type
  • Bank account number


Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us via and we will delete this information.


For what purpose and on what basis we process personal data

Dovi Group B.V. processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and / or advertising brochure
  • To be able to call or e-mail you if necessary to carry out our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • To offer you the possibility to create an account
  • Dovi Group B.V. analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.


Automated decision-making

Dovi Group B.V. does not make any decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Dovi Group B.V.).


How long do we keep personal data

Dovi Group B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.


Sharing of personal data with third parties

Dovi Group B.V. provides data to third parties only if this is necessary for the execution of our agreement or to comply with a legal obligation.


Cookies or similar techniques that we use

Dovi Group B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit our website. Dovi Group B.V. uses cookies with a purely technical functionality. These cookies will ensure that our website works properly and that your preferred settings are remembered. Also we are be able to optimize our website and keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission to place them. You can opt out of cookies by the settings of your internet browser. You can also delete all information previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and / or the social media companies.


View, correct or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Dovi Group B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Dovi Group B.V. would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.


How we protect personal data

Dovi Group B.V. attaches great importance to the security and protection of your personal data. Dovi Group B.V. has taken appropriate technical and organizational measures to secure your personal data and to protect it against loss, alteration, misuse or any (other) form of unlawful processing. Every person who works at Dovi Group B.V. and has access to and / or processes personal data, it is obliged to maintain the confidentiality of those data, insofar as not provided otherwise by law or regulations. The data managed by Dovi Group B.V. are protected by Multi-factor authentication. The devices that access your data are also locked with a password. In the event Dovi Group B.V. uses the services of third parties, Dovi Group B.V. make agreements about the necessary security measures in the context of the protection of personal data. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us by telephone or via



If you have any questions or comments about the processing of your personal data and this privacy statement, please contact us via +31 (0)85 112 81 80 or


This privacy statement was last updated in November 2022.

  • Pauvreweg 28
  • 4879 NA Etten-Leur
  • The Netherlands
  • +31 (0)85 112 81 80